OFFICE OF STUDENT SERVICES

WELCOME TO OFFICE OF STUDENT SUPPORT

The student support of office of Paradigm University is your first point of contact for all your questions and supports you may need throughout your stay with your University. Our office is always ready and available to serve you day, night and over the weekends. It is just like one of your friends house where you can give a surprise visit and returned back with smile.

We have a team of IT specialists and phone operators to answer all your calls and immediately responds to all your emails right on the spot. Whether you have technical difficulties with one of our applications, have administrative issues like payments, registration, grades, transcripts, or communication difficulty with one of your professors, we are here for you. The Only thing you need to do is just let us know your concerns. You can either give us a phone call or drop us a line with your email. The rest is our job.

As soon as we have received your request, we will immediately create a job ticket to make sure your request has been addressed satisfactorily.  Then, we will resolve your issues according to their level of emergency. If you case is urgent, we will resolve it on the spot. If it is something that needs investigation or decision by another body of the University such as our professors or higher management body we will refer it to the concerned office and notify you with you email about the progress of  request and its final resolution.

For your convenience, we recommend the following procedures to be followed in order to get your cases resolved as quickly as possible.

1. We have displayed six categories of cases students usually have difficulty. First check if your case is one of them. If you are sure about the category of your case,  just click the the button below it , complete the online form and send us.

2. If you are not sure about your categories, or your question is not listed in one of the boxes below, go to the last section of this web page and search the solution for your case with one of the Frequently Asked Questions and its potential solutions.

3. If you do not find a resolution for your cases in the above two steps, feel free to call us or click here to notify us with the Request Information Form or email us at: support@paradigm.edu.et

TECHNICAL SUPPORT

As an online University, our website is everything for you. You will get every information which will help you succeed in your studies. Our website is not just a website, but in integration of different web applications designed to help the university execute its academic and administrative functions.  Some of the technologies we are using may be completely new for you. Thus, to make sure all students are using all the technologies the university has deployed, we give technical orientation for all new students on how to use the technologies and continuously update users as we update our technologies. Some of the most important applications and technologies which are integrated with our website are the following.

1. Moodle Learning Management System

2. Branna Library Management System

3. QDPM Project Management System

4. Opensis Educational Management System

5. Invoice Ninja Financial Application

If you have any questions or technical problems including but not limited to request access, forget password, service Unavailable error, email account request , we have a dedicated team to answer your questions via our email and Phone number. Contact us with the following email: support@paradigm.edu.et

Remember:

If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.

PROGRAM ADVISING

Prior to registration, all prospect students have a right to get detailed information on the requirements, class start dates and payment schedule for the department you would show interest via our online information request form. Just click here to request any information and secure your free admission counseling.

At Paradigm University, we assign a well experienced and dedicated admission counselor  to analyse your situation and recommends you with the most appropriate discipline for you to join.  You can also get Admission requirements from your department website page; and payment information for individual qualifications by clicking here.

Even after you start study, you will be assigned personal counselor you your department for all your academic needs. 

If you have any problems with your academic engagement, please feel free to contact us at: support@paradigm.edu.et

Remember:

If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.

STUDENT ASSOCIATION

We support and encourage our students are to organize themselves in student association. As an internet community, we have a social media account specially created to  network our students. The following are the links to various students social media accounts and contact addresses.

Students Association

Website Address:

Email:

Phone:

You-tube:

Facebook:

Tweeter:

Instagram:

Remember:

If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.

ALUMNI

An alumnus or an alumna of a college, university, or other school is a former student who has either attended or graduated in some fashion from the institution.s applications to measure the validity and reliably of test items in our question bank and improve the quality of our tests in the future. We are working towards the establishment of special office for alumni. Please come back to this page later to check out the progress of the alumni Association.

Remember:

If you have any questions, select the appropriate online form and send us your requests electronically in seconds. We are always online to respond to your requests in a timely manner.

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Online Forms & Documents
  • Academic Calendar
  • Online Exam Guide
  • Test Regrading Form
  • Oral Test Checklist
  • Standard Thesis Format
  • Prof Test Request Form
  • Online Study Strategies
  • Data Collection Strategies

STUDENT SUPPORT CATEGORIES

Admission

The Admission requirement to  undergraduate programs is as per guideline of the Ethiopian MoE. However, if you have special circumstances or are not sure about the guidelines, feel free to contact our admission counselor.

Application

Application is the first step towards your  degree program. Please click here to apply for your degree. Upon completion you will receive email and get in-touch with one of our professional counselors to discuss about the next steps.

payments

Making a payment is the last step in your admission process.  If you are NEW applicant or a student with outstanding payment due, please click here to make your payment. Making payment means you are admitted to the program; and you are now a student.

student portal

If you are a student admitted a a undergraduate or graduate program you can access the students’ portal where you can see, download or print your list of semester courses, course grades,  Transcripts and control your academic profile

ONLINE Classroom

Classroom is the online learning platform of the University.  In classroom, you will get your registered courses,  video and power-point Lessons, quizzes, Forum discussions, Assignment submissions, proctored and non-proctored exams as well as your Course results and Grades.

Academic Calendar 2013 E.C

The academic calendar of the University is the most important document that can tell you the exact dates and events that would take place through out the calendar year.

Message from the dean of students

Dear students,

welcome to Paradigm University! I am glad to have you on-board. We are here to walk you every step through your graduation. as soon as you submit your application or request info form, we will assign you a dedicated admission officer to help you choose the right department that fits to your interest and ability; and introduce you with our state of the art educational technology platform to succeed in your academic goal.

Contact Us

FREQUENTLY ASKED QUESTIONS

The requirements to join Paradigm University undergraduate program is basically similar in all departments.

It may differ from year to year; nevertheless it is always according to the guidelines set by the FDRE Ministry of Higher Education.

Those from the preparatory program should fulfill the minimum requirement of the Ministry of Education in their national exams and /or;

Those who prefer to upgrade or continue their degree in Sociology & Social Work need to have a diploma in relevant fields of studies from recognized higher educational institutions (universities and colleges).

The program takes four years to complete.

You have to successfully complete a minimum of 120 credit hours to graduate.

You need to have cumulative GPA not less than 2.00 and remove the “F” grade scored in any of the courses.

You Should meet the minimum requirement set for the major course which is you have to get a  “C” mark.

It is recommended if a student could take approximately 7.5 credit hours every term to complete his study in four years.

You can take more than or less than the recommended number of credit limits per term if you get approval from your course counselor.

If you take less than 7.5 credit hours every term, you will need more than four years to complete your undergraduate study.

The average annual  total credit hour you may be permitted would not be grater than 36 credit hour.

Each module will be represented with Four Block letters acronym for the course. Followed by hyphen and terminated with four digit numbers as in ENLA-M1001

Each Course will be represented by Four Block letters acronym for the course. Followed by with four digit numbers as in ENLA1001 (There should be no space between the characters in the case of course code)

The first four digit is a convenient acronym of the course full name

The –M in the module name represents the word Module and differentiates module codes with course codes (It is applied only to module codes; but not course codes)

The Last four numerical digits represents the following:

The first numerical digit represents the class year in which the courses may be taken. Thus 1 represents first year; 2 represents 2nd year… (1-4 undergraduate and 5-9 graduate courses)

The 2nd numerical digit represents whether the course has one prerequisite, more than one prerequisite or has no prerequisites. Thus 0 represents no prerequisite; 1 represents one prerequisite and 2 stand for courses with more than one prerequisites (Ranges between 0-2)

The last two numerical digits stands for the course numbers as indicated in the college’s central course catalogue. Each course in a college should have a unique number between 01 and 99 (Ranges between 01-99)

A program clustered into nine modules each with three to five courses;

A program composite of 40% descriptive, theoretical and positivist, and 60% normative, knowledge and capacity building courses;

A program composite of 50% of endogenous sources and realities and 50%  exogenous sources and realities of specialized knowledge all gravitating to the main subject – matter civics and ethics;

A program composite of systematic comparison and contrast between theory and practice with at least 15% field work and practical observations;

The entire program to be guided by  Criterion-referenced evaluation approach, with continuous assessment as an integral part of the teaching learning process

A program systematically periodized in to 4 phases. These phases are the following:

Knowledge broadening Phase (familiarizing with academic civic and ethics)

Knowledge–Building (Describing) Phase;

Enquiry Provoking Phase; and

Analysis conducting and criticizing Phase.

A program composite of self confidence – building, self – expression qualities, dialogue provoking and consensus building techniques facilitated by group discussion sessions, multimedia lectures and students’ reactions, etc particularly through descriptive courses.

The grading system is depend on the rules and regulations of the college as stipulated in the College’s Senate Legislation.

Both traditional credit hour system and European Credit Transfer Systems (ECTS) will be used. 

1 credit hour is equivalent with 1.66 ECTS; thus a 3 credit hour course will have 3 x 1.66 = 5 ECTS

Each course in the catalogue is assigned a credit hour and European Credit Transfer system (ECTS) point value so that teachers and students would understand how much time and load it takes to complete the course.Most Western European countries have moved to the European Credit Transfer System (ECTS).

This system was developed by the European Commission to provide common overseas procedures for recognizing studies completed within participating countries within Europe.In ECTS terms, 60 credits represent the full time load of an academic year of full-time study, 30 credits represent the full time load of an academic semester of full-time study.

At the Paradigm College, this would equal 30 MC credits for a full-time academic year, 15 MC credits for a full-time academic semester.

At Paradigm College, we use American Credit Hour system. In order to get the equivalence value of American Credit hour point to ECTS point, multiply the Credit hour points by 2 or (divide ECTS in half).Working Hours or Student’s work load is the average total time it takes to complete the course. Work load is calculated by multiplying every ECTS credit point by 25-30 hours.

At Paradigm College we believe that one ECTS takes 25 working hours for many courses. For example, since three credit hour course is equivalent to 6 ECTS; In order to get the total working load or students working hours in a 6 ECTS course, simply multiply 25 hours by 6 ECTS gives us 150 Students Working Hour per 3 cr. Hrs course.

You can simply open the course breakdown page and you will find them in a series of tables. As all courses are organized in chronological order, you can see the list of courses you would like to take or check in their respective terms.

If you are not sure which course has a prerequisite or whether you can take a particular course in a particular term you can always consult your Course counselor.

You can pay your fees in one of the following methods. The first one is you can use our mobile payment method which you will receive the details with your welcome letter that you have received after your initial online application. Second, you can deposit in our bank account as detailed in the same letter. and Finally you can also make your payment in cash or your card on our POS machine if you live close to where our main or branch offices are located.

As we have discussed in the payment page of our website, you are expected to pay 1755 Birr per term. As there are four terms in an academic year, you can simply multiply 1755 by 4 and you will get your annual fee of 7020 Birr. As an undergraduate degree requires four years of study, the total amount is 28,080 Birr.

Right now there is no direct online payment system in Ethiopia. However, if you leave out side Ethiopia, you can pay with paypal or related methods of payment. but you need to contact the finance department for the detail.

Yes, but on;y if you request the refund before the term class is officially started. However,  you can not get a refund for your payment to registration.

Unlike other bricks and mortar colleges, you will not leave your community or your job to study online. However, if you decide to become a full-time student, you need to plan how to finance your accommodation, food or transportation expenses.